Grandseed is a leading brand in China's electronics assembly line production and a supplier of various electronics assembly line solutions. It mainly provides various electronic production lines, assembly lines, assembly lines, wave soldering, lead-free wave soldering machines, small wave soldering machines , Large-scale wave soldering and smt peripheral equipment series products are necessary equipment for circuit board assembly lines in the fields of consumer, national defense, automobiles, and medical electronics.
The Grandseed electronic assembly production line implements a one-year warranty, free labor maintenance fees for three years, and performs free major equipment maintenance for customers every year within four years. During the maintenance period, any parts damaged are replaced free of charge.
Grandseed has after-sales service offices in South China, North China, West China, and East China to ensure the fastest arrival of customers within 24 hours.
Our service is delivery installation, debugging training;
Free warranty for one year, free labor costs within three years, major maintenance and lifetime maintenance every year within four years;
After-sales service receives a notice, asks about the situation, sets off immediately, and stands by 24 hours a day;
Equipment delivery service, the whole machine is ready to be shipped and delivered at any time.
Grandseed has an after-sales service team with more than ten years of maintenance experience. Customer satisfaction reached 96%. All Grandseed promises: "Customer satisfaction must reach 98% or more, to ensure the normal production of customers and improve customer production efficiency." We strive to build Grandseed after-sales service department into a powerful senior technician for equipment maintenance And a team of senior training lecturers.
Grandseed company has equipped 4 special after-sales vehicles for the after-sales service department in South China, and is equipped with 4 drivers, ready to go, to ensure the normal production of customers, always put the urgent needs of customers in the first place, and strive to build Guangsheng Good international brand in Germany.
Arrive to the customer site as soon as possible to ensure the customer's normal production, and it is strictly forbidden to delay the customer's normal production due to other transportation. Otherwise, the relevant personnel shall be punished accordingly. The complaint rate is almost zero in the degree of cooperation in training customers' operation and maintenance, and customer satisfaction reaches 96%. This also fully proves that Grandseed after-sales service system is correct!
The information age is all about speed. If the speed cannot keep up, there will be no good service. After-sales service personnel must customize the fastest flight of the day and arrive at the customer site as soon as possible to ensure the normal production of the customer. Grandseed has signed a long-term cooperation agreement with China Southern Airlines and is now a VIP customer of Southern Airlines. Flight delays will never be an excuse for Grandseed after-sales service team.